hm.kids check-in team

HM.KIDS Page

Setting Up the Check-In Desk

The check-in system is designed to allow you to check in children to a service and keep track of who has attended, including their check-in and check-out times. Checking people into a service in Elvanto can be done from the Admin Area or by allowing members to check themselves in. 

How to Set Up Check-In

1) The Check-In Desk

  1. Turn on the laptop and plug in the charger

  2. Plug in label printers to the computer

  3. Set up iPads on the stand and plug in chargers

2) Start Print Station to Print Labels

  1. Login to your Elvanto account.

  2. Go to Check-in > Settings.

  3. Click ‘Start Print Station.’

  4. Select the name of the Print Station you’d like to print labels for, it will open a separate tab in your browser with the following message: Leave this page open in a separate tab or window to successfully send print requests from your mobile device. 

Set up to Print Labels From an iPad

  1. Open the Elvanto Check-in page on the iPad.

  2. Select the Print Station that you would like to print from.

  3. Click Confirm.

3) Set Up Check-in for the Service

Launch the Check-in Page on the Laptop:

  1. Navigate to Services and select the service you want to check people into.

  2. Click on the Check-in tab.

  3. Select the service time you want to check people into.

Enable Self Check-in on the iPads:

  1. To allow parents or members to check themselves in, follow the steps above and then click on the Self Check-in button on the top right of the page.

  2. Choose the on-screen keyboard

  3. You are ready to start the check-in process.

Checking People Into Services

Admin/Leader Check-in

  1. Navigate to Services > Upcoming Services

  2. Find the service, click Check-In for the service you would like to record your check-ins for and choose the service time

  3. Search the child(ren) you would like to check in by name or mobile number

  4. Click Check-In next to each child that you would like to check in, or select Check-In all at the top of the screen (for all children)

  5. Complete the check-in process by clicking the green Finish and Print Labels button to obtain your child and parent tags with one click.

Parent Self Check-In on iPad:

From the self check-in screen:

  1. Look up the child(ren) you would like to check in by name or phone number

  2. Click Check-in next to each child that you would like to check in or select ‘Check-in all’ at the top of the screen

  3. Complete the check-in process by clicking the blue ‘Finish and Print Labels’ button and obtain child and parent tags in one click

Create a New Family from the Check-In Area 

During check-in, you can create a family for new members who come on the day of a service. Launch the Check-in Page from the main menu on the left-hand side.

  1. On the check-in page, click Add New Person or Add New Family

  2. In the next pop-up, choose whether to add a new person to an existing family in Elvanto or create a completely new family. 

  3. Fill in the requested information, then click Save to add the new family/person to the family. 

Adding a new person to an existing family

  1. Search for the existing family on the left and click Add New Person

Adding a New Family:

  1. Click Add New Family on the right. 

*The general family details are recorded at the top

**The first Family Member MUST be the parent/guardian, then click the + icon to add a new row for the child/rens information

If something doesn’t seem right, check the following areas:

Label/Stickers are not printing - do NOT keep clicking print:

  • Is the print station plugged in to the computer?

  • Is the background browser tab open on the laptop?

  • Is there a stable Wi-Fi connection?

  • Are there labels in the printer? Is there a jam in the printer?

The profile name is not appearing to be checked in:

  • Is the setting set to volunteer only or child only?

  • Is the profile marked as a child on the family tab (if applicable)?

  • Is the demographic correctly assigned?

The profile is checked in, but the room is incorrect/no room is available:

  • Is the child’s age entered correctly?

  • Is the child’s year level entered correctly?

  • Is the child in high school? If so, they need to be checked in to ‘No Room’ as they are a youth student (this is how the system is designed)

⚠️ Troubleshooting

Tutorials

Sign in

Follow these steps to sign the kids in at the start of the service.

Sign out

Follow these steps to sign the kids out at the end of the service.